eac365 Terms and Conditions

General Introduction

eac365 is an online betting and casino platform operated for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you and the eac365 platform. By visiting the eac365 website, registering, or using any service, you are deemed to have read, understood, and accepted these Terms.

If you do not agree with these Terms, please do not use the eac365 platform. We reserve the right to modify these Terms at any time without prior notice. Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms.

Eligibility and Age Requirement

To open an account and use the services on the eac365 platform, you must meet the following conditions:

• You must be at least 21 years old.
• You must create the account in your own name and on your own behalf.
• You are not accessing from a country or region where online betting is completely prohibited.
• You are mentally capable and entering this agreement voluntarily.
• Your account has never previously been cancelled or suspended by eac365.

We may at any time request identity documents or other records for age verification. We reserve the right to suspend an account until verification is complete.

Account Registration and Security

3.1 Registration

Each user may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. All information provided at registration must be accurate, complete, and up to date. Providing false or misleading information may result in account cancellation.

3.2 Account Security

You are solely responsible for keeping your login details (username and password) completely confidential. Allowing any third party to access your account is prohibited. If you notice any unauthorised activity on your account, notify our support team immediately.

3.3 Closing Your Account

You may request to close your account at any time via live chat. All pending transactions must be completed before the account is closed.

Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on the eac365 platform is ৳100 (one hundred taka) and applies to each payment method. Accepted deposit methods are: bKash, Nagad, Rocket, and Upay. Deposits are generally credited to the account instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Approved withdrawals are generally processed within 5 to 30 minutes. Full KYC verification of the account must be completed before submitting a withdrawal request.

4.3 Limits and Verification

For larger withdrawal amounts, we may request additional identity verification. Withdrawals to third-party accounts are not permitted — withdrawals will always be made through the same payment method used for the deposit.

Bonuses and Promotions

5.1 Welcome Bonus

Newly registered members at eac365 are eligible for a 100% welcome bonus on their first deposit. The maximum bonus amount is ৳8,000. For example: depositing ৳1,000 will earn ৳1,000 in bonus, giving a total balance of ৳2,000.

5.2 Wagering Requirements

To withdraw any amount from a bonus, the bonus amount must be wagered 10 times (10x). Bonus funds cannot be withdrawn before the wagering requirements are met. Real money is always spent before bonus funds.

5.3 General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus will be cancelled after it expires.
• Bonuses are for your personal use only — sharing or transferring them to others is prohibited.
• Claiming bonuses from multiple accounts or any form of bonus abuse is strictly prohibited.
• eac365 reserves the right to modify or cancel any bonus offer at any time.
• If any fraud is suspected, the management may cancel the bonus and confiscate any winnings.

VIP Program

eac365 has five VIP tiers. Each tier includes weekly cashback and special benefits:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Advancing to a higher tier depends on your activity on the platform. VIP cashback is calculated automatically each week and paid within the designated timeframe. Details of VIP benefits may change, and the terms of the current program will always apply.

Prohibited Activities

The following activities are strictly prohibited on the eac365 platform:

1. Using the platform for money laundering or concealing the source of illegal funds.
2. Placing bets using automated software, bots, or scripts.
3. Colluding with other users to influence outcomes.
4. Attempting to access the platform's systems or security measures.
5. Creating multiple accounts using false identities.
6. Abusing or attempting to manipulate the bonus system.
7. Harassing or intimidating other users.
8. Operating an account on behalf of or for the use of minors.

For any such violation, eac365 may suspend or cancel the account, confiscate the balance, and notify law enforcement authorities where applicable.

General Rules for Betting and Games

8.1 Finality of Bets

A confirmed bet cannot be changed or cancelled except in the case of a technical error. Once a result is determined, eac365's decision will be considered final.

8.2 Technical Issues

If a game is left incomplete due to server outages, internet disconnection, or other technical reasons, eac365 may decide to refund the bet amount or restart the round where applicable.

8.3 Ensuring Fair Play

eac365 works with established game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) to ensure fair and transparent gaming. All games are operated using Random Number Generator (RNG) technology.

Privacy and Personal Data

eac365 treats the security of your personal data as a top priority. We keep your information secure using SSL encryption and modern security technology. Full details on how your data is collected, used, and protected can be found on our Privacy Policy page.

By registering, you acknowledge that your information may be processed in accordance with our privacy policy. Your personal information will not be shared with third parties, except where required by legal obligation.

Responsible Gaming

eac365 is firmly committed to responsible gaming. We place the wellbeing of our users as the highest priority.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: If you feel the need, you can exclude yourself from the platform for a specified period.
• Reality Check: You can set reminders for time spent during an active session.
• If you have a concern, contact our 24/7 Bengali live chat support.

For more information, visit our Responsible Gaming page.

Limitation of Liability

The eac365 platform is provided on an "as is" basis. We accept no liability for the following:

• Any loss caused by internet disconnection.
• Game or transaction disruptions caused by issues with your own device or connection.
• Issues with third-party game provider software.
• Temporary service interruptions due to unforeseen technical problems.

Any winnings or losses arising from gaming are entirely the user's own responsibility. Gaming carries full risk and you should only spend what you can afford to lose without affecting your financial wellbeing.

Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We provide support in Bengali 24 hours a day, 7 days a week via live chat.

After a complaint is submitted, we will review it and try to take action as quickly as possible. If the matter is not resolved via live chat, you may contact us by email: [email protected]

eac365's decision will be considered final and binding in all matters, unless a clear technical error is proven.

Changes and Effectiveness of Terms

eac365 reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are published on the website. We will endeavour to notify users of significant changes.

If any part of these Terms is deemed unenforceable, the remaining parts will remain in full effect. These Terms form the complete agreement between eac365 and the user and replace all prior oral or written communications.

By using the eac365 platform, you confirm that you have read and accepted these complete terms and conditions.